what do I offer
Training & Mentoring
“ Its a beautiful thing when career and passion come together”
The new horizon is passing on my expertise through training and mentoring. As an author and trainer of Spa management modules I bring experience and advanced knowledge of the industry.A proven team player, ability to communicate effectively with people at all levels with an interest in further developing and mentoring within the industry.
Training is a vital part of continuous professional development. I have a passion for education and to support my delivery and mentoring I have acquired a post graduate in education. Keeping the team supported and updated in business skills is equally as important as treatment delivery.
Secret shopper audit and action plan
Spa manager training in business marketing and business development
Team engagement training
Creating and training bespoke customer journey
Team sales and retail training
what am i working on
Extensive experience, co-coordinating HR, Training and Procurement systems. Experienced at conducting technical operations, sales training and business health checks. Enables clients to optimise supplier/operator relations. Valuing the importance of team work and looking beyond to find new boundaries and challenges. A leader of excellence as the industry Supervisor and Judge of Destination & new Destination Spa Categories.
I am trusted by clients nationally & internationally
The new horizon is passing on my expertise through training and mentoring.